As more customers are considering the transition from on-premises to cloud solutions, this lab highlights the possibilities and simplicity of designing and configuring a dial-plan in Cisco Webex Calling. Participants will gain practical, hands-on experience in designing and configuring dial-plans, along with insights into call routing verification techniques. The session provides a step-by-step guide for creating dial-plans within Control Hub from the ground up for different scenarios. Participants will become familiar with key elements such as trunks, route groups, and translation patterns.